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We have Australian standards workshop and audited by Australian Window Association every year
We purchase high quality of materials to produce qualified products
We have showroom in Sydney and believe both our products and service will make you happy
Details make sure quality products. YY Home Doors & windows have the Quality Control during and after production.
are used Iron Pallets which are much stronger and more stable.
Follows are the steps of our package:
One Stop Solution Services:
Different Country has different climatic characters , YY provide professional solutions on Doors & windows Profiles surface treatments and glazing to meet its diversity, it concerns the longevity of windows or doors, and each function of energy absorbing & saving.
YY also provide one stop solution service for your project, like the profiles Design, the wind resistance, water proof,Sound proof, energy rating testing, Installation..
In additional, YY HOME Provide one stopservice for showerscreen, balustrade, pool fencing, cabinets ..ect other building materilas to save your labour , money and time.
After sales Service:
YY’s products have 10 years quality guarantee. Once you got a problem window or door during the warranty period, Please contact us to get the service, we will reply you within 12 hours.
Free enquiry & Technical support Service:
If you want to know about the price and need the Technical supporting, YY will be very happy to quote you free and give you support on Technical.
Quick response services:
YY will reponse all questions with 24 hours. If you not get the response within 24 hours, please call to 0086 21 68221481.
Q: It’s International Trading,How Can I protect my Interest or Trust your company?
YY: YY is the more than 10 years Gold suppliers on ALIBABA, In additional, our factory are Verified by BV, TUV,AWA(Australia windows Association),SAI GLOBAL every year.
Please link below For the Latest Manufacture verified reports.
In additional, you can call to AWA or Sai Global to check YY company.
Or Please contact us ,we can show you more latest exporting Docouments and records.
Q: Are you a Manufacturer or a Trading company?
YY: YY is the manufacturer for doors & windows, Locate in SHANGHAI where is only 30 mins away PUDONG Internation airport, welcome to inspect YY factory.
Q . How to install your windows? Is there any difference as Local?Do you have installers or send installation team to Project site?
YY: YY Team know well the windows/Doors installation for Brick wall, brick venner, steel construction, concrete wall. We can provide you installation solution or installation guide.
More,we have a oversea manager in Sydney Australia who can assiste you to complete installation.
And we can send our installation team to project site if it is necessary.
Q .What about your packages ? What can you do for me If the windows were damaged when I open the container ?
YY: Our Package are with Iron pallets which is stronger and durable.
If the windows were damaged when you received,Please send us photo and we will replace you new one freely.
Q .What will you do if sending me the Wrong windows?
YY: YY will send you the Shop Drawing to confirm the windows Drawing before production. if send you the wrong windows, YY will replace you a new one freely
Q . This is my first time to import windows/Doors, I don’t know how to import?
YY : One stop service provide.YY have over 15 years on exporting, we can do the importing for you. Save your time and money both.
Q: Could you provide sample for testing quality?
A: Yes. The sample is available. But normally client will be fin charge to the express cost.
Q: Can you accept you OEM or ODM?
YY: Yes,We can produce products according to customer’s requirements and accept customized design.
Q . How long is the Quality Guarantee Time and after sales service?
YY: YY provide 10 years quality Guarantee. We have a office in sydney to provide after sales service, for other countries, you can call to us or Email to us, we will reply you within 24 hours.
Thanks for being interested in YY products and services,Welcome to contact YY team if you need any assistance.
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