Are you trading company or manufacturer ?
We are a factory-funded alliance. The ecommerce affairs of the alliance shall be handled by Beijing Yu Fei Ke Mao Tech Co., ltd.
What are your main products?
We are able to supply ready made products with standard sizes and customized products due to your project needs. We own different scales of the factories and are able to provide different stages of quality products to meet various budgetary needs.
What’s your price for one square meter?
Price depends on customers’ specific requirements on frame material, shop drawing, opening ways, dimensions, quantity and glass type and hardware and others.
Why do you think your price is competitive?
What we try to BEST PRICE GUARANTEE to every of our client. With the same specifications and quality, we tend to offer more competitive pricing and most elaborate design and ship the products from our factories directly to your job sites.
What kind of service will you provide?
We provide professional pre-sales and after-sales to provide you professional service for beginning to ending. They include but not limit to CAD drawing, quotation, pictures or videos during manufacturing, installation guide, etc.
Are your products Certificated?
Yes, we provide general quality products and certificated products to satisfy different clients’ needs.
How long is your delivery time and shipping period?
We usually need 30 days for manufacturing products after deposit is paid and drawing is confirmed and another 30 days for shipping to the destinations if everything is going normally. If it meets holidays or other festivals, it might delay a few days.
What is your terms of payment?
When the total value is not more than $5, 000 USD, 100 % full payment is required. When it’s over $5,000, we require 50% deposit in advance for production and balance before shipping.
What trade term can you offer?
We usually offer EXW, FOB, CIF those typical trade terms, others like DAT or DDU is negotiable.
What payment do you accept?
The payment we accept are followed: L/C, D/A, T/T, Western Union, MoneyGram payments, etc.
Will we need to install the glass (onsite glazed) or do your windows come with the glass installed?
We usually install glass in the door and windows before packing and shipping, so when our clients receive them , they could just easily install them. But for some big windows or doors, such as over 3 square meters in one single windows or doors, we might suggest the glass be installed at job site.
How much is your packing fee?
When the total products area of the windows and doors is not more than 100 square meters, we need $ 8 per square meter for packing. If it’s more 100 sqm, $ 5 per square meter is negotiable.
How long is your warranty for your products? What do we do in case of problems?
We usually offer 10 years warranty on our products and it varies for hardware or glazing. In case of quality problem, we will analyse the reason of problems, then deliver the replacement parts according to the cause.