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Q1:What is your main product?
A:We can supply windows and doors and curtain wall (including profile, hardware, accessories, glass) as well as the finished products ready for installation.
Q2:How can I know your price?
A:The price is based on buyer's specific requirement, so please provide below information to help us quote exact price to you.
1) Shop drawing / window schedule to show the window dimensions, quantity and type;
2) Frame color;
3) Type of glass and thickness (single or double or laminated or others) and color (clear, tinted, reflective, Low-E or others, with Argon or without).
Q3:What is the standard size of your windows and doors?
A:Our product is CUSTOMER MADE. We always manufacture windows and doors according to buyer's dimensions.
Q4:What is your delivery time?
A: 25 days after deposit and drawing confirmed
Q5:What is your standard color for aluminum frames?
A:Powder coating (Mattblack and White)
Q6:What is your payment terms?
A:Normally, 50% of total amount by T/T as deposit and balance before delivery. Irrevocable L/C at sight is also acceptable.
Q7:Will we need to install the glass (onsite glazed) or do your windows come with the glass installed?
A:We will install glass at factory based on windows/doors dimension to make sure they can be safe during transportation and if easy for our buyer to install the whole windows/doors. Onsite glazed are recommended for big sized products.
Q8:What is your warranty ? What do we do in case of problems?
A:10 years quality warranty is provided. 10 years warranty for German hardware. In case of our quality problem, we will provide replacement by international courier.
Q9:What kind of service will you provide?
A:We are able to provide the engineering as well as supervising service to guide installation our windows and doors.
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