Q: It’s International Trading,How Can I protect my Interest or Trust your company?
YY: YY is the more than 10 years Gold suppliers on ALIBABA, In additional, our factory are Verified by BV, TUV,AWA(Australia windows Association),SAI GLOBAL every year.
Please link below For the Latest Manufacture verified reports.
In additional, you can call to AWA or Sai Global to check YY company.
Or Please contact us ,we can show you more latest exporting Docouments and records.
Q: Are you a Manufacturer or a Trading company?
YY: YY is the manufacturer for doors & windows, Locate in SHANGHAI where is only 30 mins away PUDONG Internation airport, welcome to inspect YY factory.
Q . How to install your windows? Is there any difference as Local?Do you have installers or send installation team to Project site?
YY: YY Team know well the windows/Doors installation for Brick wall, brick venner, steel construction, concrete wall. We can provide you installation solution or installation guide.
More,we have a oversea manager in Sydney Australia who can assiste you to complete installatio
Q .What about your packages ? What can you do for me If the windows were damaged when I open the container ?
YY: Our Package are with Iron pallets which is stronger and durable.
If the windows were damaged when you received,Please send us photo and we will replace you new one freely.
Q .What will you do if sending me the Wrong windows?
YY: YY will send you the Shop Drawing to confirm the windows Drawing before production. if send you the wrong windows, YY will replace you a new one freely
Q . This is my first time to import windows/Doors, I don’t know how to import?
YY: One stop service provide.YY have over 19 years on exporting, we can do the importing for you. Save your time and money both.
Q: Can you accept you OEM or ODM?
YY: Yes,We can produce products according to customer’s requirements and accept customized design.
Q . How long is the Quality Guarantee Time and after sales service?
YY: YY provide 10 years quality Guarantee. We have a office in sydney to provide after sales service, for other countries, you can call to us or Email to us, we will reply you within 24 hours.
Please contact us for quotation.