Q: How Can I trust your company?
A: Aoland is a manufacture and trading combo company for 10+years overseas experence, specialized in manufacturing Architectural Aluminium Double Glazed Windows and Door Solutions.
Q: What is the standard size of your windows and doors?
A: As we are factory based company, thus we can do window dimension accordingly to your special requirements
Q: What is your delivery time?
A: 38 days after deposit and drawing confirmed
Q: What is your standard color for aluminum frames?
A: Powder coating (Frost black and Sliver grey)
Q: What about your window systems ?
A: We have standard commercial system and Euro Super system with thermal break.
Q:What kinds of hardware mostly?
A: German brand; Australia Brand and china top brand, depends on customer choice.
Q: What is your payment terms?
A: Normally, 30% - 50% of total amount by T/T as deposit and balance before delivery. Irrevocable L/C at sight is also acceptable.
Q: Will we need to install the glass (onsite glazed) or do your windows come with the glass installed?
A: We will install glass at factory based on windows/doors dimension to make sure they can be safe during transportation and if easy for our buyer to install the whole windows/doors. Onsite glazed are recommended for big sized products.
Q: What is your warranty ? What do we do in case of problems?
A: 10 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation. 10 years warranty for German hardware. In case of our quality problem, we will provide replacement by international courier. Immediate delivery of replacement parts with available in stock, and if not stocking, the time should be depending on material ordering time which is normally 10-15 days.
Q: What kind of service can I get from you?
A: We are able to provide the engineering as well as supervising service to guide installation our windows and doors.
Q:Are your products Certificated?Title goes here.
A:Yes, our products meet Australian standard for now and also we will make our product tested and certificated if you required
Q:What is spectrally selective glazing?
A:Coated or tinted glazing with optical properties that is transparent to some wavelengths of energy and reflective to others. Typical spectrally selective coatings are transparent to visible light and reflect short-wave and long-wave infrared radiation.