Q: Are you a manufacturer or a trading company?
A: Fineland is a manufacturer of doors& windows specializing in the manufacture and expecting of this field for more than 10 years. Located in Guangzhou city, near Baiyun airport, Welcome to visit our factory.
Q: How can I know your price?
A: The price is based on our buyer’s specific requirement, so please provide information to help us quote the exact price to you.
1) Drawing, dimensions, quantity, and type;
2) Frame color;
3) Type of glass and thickness and color.
Q: What is the standard size of your windows and doors?
A: Our product is CUSTOM-MADE. We always manufacture windows and doors according to buyer’s dimensions.
Q: What is your delivery time?
A: 38 days after deposit and drawing confirmed
Q: What is your payment terms?
A: Normally, 30% – 50% of total amount by T/T as deposit and balance before delivery. And Alibaba trade assurance is accepted.
Q: Do you have installers or can you send installation team to project site?
A: Normally, we provide you with installation manual or instructions. And we can send our installation team to job site if necessary.
Q: What is your warranty? What do we do in case of problems?
A:2 years quality warranty is provided, including frame unfading nor peel-off, hardware, and accessories working properly under correct operation. In case of our quality problem, we will provide replacement by international courier. Immediate delivery of replacement parts with available in stock, and if not stocking, the time should be depending on material ordering time which is normally 10-15 days.
Q: Could you provide free sample for testing quality?
A: Yes. The sample is available. But normally the client will be charged on the freight cost.
Q: Can you accept OEM or ODM service?
A: Yes, we can design windows and doors according to customers' specific requirements and accept customized designs.
Q: Are your products Certificated?
A: Yes, we will make our product tested and certificated if you required.
If any questions, please don't hesitate to click "SEND INQUIRY" to me!
THKS a lot !!