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A. 100% Satisfaction Guaranteed with good reputation.
B. Over 10 years of global shipping experience, with reputation and reference from over 300 worldwide customers;
C. Outstanding Safety concept: Risk-Prevention, Risk-Management, Risk-Transfer;
D. Well trained and professional sales and Customer service teams;
E. Can be your China partner (your China office)
F. Quick Feedback on Shipment of online&offline service
Q: How can I trust you?
A: We have been Alibaba.com’s Verified Trust Passed Freight forwarder; we have over 200 worldwide customers; we may provide customer reference in your country.
Q: Can I get refund if not satisfied?
A: Yes, the service/handling fee is refundable; a further compensation will be discussed for big loss.
Q: Are your services professional?
A: Yes, 10 years of experience in int’l air/sea shipping industry has turned us into a reliable and professional freight forwarder; And both sales teams and customer service teams are well trained and ready to get you satisfied.
Q: Is my cargo safe with you?
A: Yes, We have Outstanding Safety concept: Risk Prevention, Risk Management, and Risk-Transfer.
Q: How to make complain?
A: You can complain to both Alibaba.com by calling 0086-400-800-1688 or to our management by email to complain.services at gmail.com . You will get reply within one biz day.
Q: How to work with you and what are the steps?
A: Please read below working procedures.
Q: Can you consolidate/combine my several suppliers' goods into one shipment?
A: Yes, we have been doing that a lot. We will re-make CI & PL for your import custom needs.
Q: What shall I do here in my country before I receive the goods?
A: If in term of TO AIRPORT service, you need to find out a local broker to clear customs and deliver goods to your add.
Q: Are there any charges at my side and what are they?
A: Yes, like custom entry fee, import duty/tax (if applicable), airport miscellaneous, trucking fee, etc.
1.Option of Door-To-Door or Airport-To-Airport service
2.EXW, FOB, DDU, DDP service
4.custom declaration & Import custom clearance
5.Both Freight prepaid and collect service
6.Options of Direct air flight and transshipment
7.Air Cargo consolidation
8.National wide pickup for air freight
10.Drop shipping service;
11.Supply of Certificate of Origin (C/O), Form E, Form A
13.Daily tracking Report for all air shipments
|1||Name of commodity|
|3||Total Volume of the cargo|
|4||Sea port or airport of loading (POL),Sea port or airport of destination (POD)|
|5||FOB terms ,EXW terms;DDU OR DDP.|